Return Policy
SCATHED Return Policy and Buy Back Program
RETURNS & REINCARNATION
We believe clothing should be worn, loved, repaired, and reborn - not discarded.
And we would never force you to keep what isn't meant for you.
.
30 DAYS. NO QUESTIONS. NO MERCY.
If your SCATHED piece isn’t what you hoped, you have 30 days from shipment to send it back.
We accept returns if the item is:
Unworn, undamaged, and unaltered
Returned with original tags attached
In original packaging
Accompanied by proof of purchase
You’ll receive a full refund, return shipping covered by SCATHED.
No interrogations. No guilt.
.
TWO YEARS OF PROTECTION
Every SCATHED piece is backed by a two year guarantee.
For two years from purchase, your piece is protected with:
Free repairs, or
Exchange for store credit
If it fails before its time, we take responsibility.
.
REINCARNATE PROGRAM
After two years, your piece doesn’t die—it transforms. Customers may return lightly used SCATHED items and receive 30% off their next purchase.
Returned items are:
Inspected and restored
Repaired when necessary
Reintroduced as part of our Reincarnate Collection - a curated offering of upcycled and previously worn designs.
This keeps SCATHED pieces in fashionable closets and out of landfills, allowing others to discover second-life garments at a reduced price.
Fashion shouldn’t disappear—it should evolve.
.
A FINAL WORD
Every return, repair, and reincarnation is part of the same philosophy:
Create less waste. Make stronger things. Leave a mark without erasing the future.
If you need help starting a return or repair, contact us at info@scathedfashion.com.
We’ll take it from there.